Recommended Reading List

Program Details  |  Exam Dates and Locations  |  Examination Content Outline  |  Recommended Reading List


Although the CCR exam is not based on any specific books or reference materials, this list of recommended publications includes titles that address the bulk of the content areas included in the CCR content outline. The CSR series offers a structured program of self study organized around the industry's competency model. The other titles also cover topics relevant to the exam content, but do not necessarily include a self-study component. As a reminder, candidates are responsible for demonstrating knowledge defined by the content outline and should prepare for the exam using those reference materials they deem appropriate and necessary. All of these materials are available for purchase through the NACS Store. You may click on any title to go directly to the NACS Store listing and item information.

The NACS College Store Retailing (CSR) Series (by competency area):


College Store Operations

Asset Protection

Logistics Management

Financial Management


Course Materials and Intellectual Property

Course Materials

Custom Publishing and Copyright


Leadership and Human Resources

Human Resources

The Art of Communicating

Better Business Writing

Excellence in Supervision


Marketing and Campus Relations

College Store Marketing



Building Customer Loyalty

Beyond Customer Service

General Merchandise

Successful Negotiation

Trade Books


Business Stewardship

Vision, Mission, and Service



Other Titles:


Certification Examination Workbook and Study Guide
National Association of College Stores


Questions & Answers on Copyright for the Campus Community, 7th Edition
National Association of College Stores


Lead the Team: Effective and Inspirational Training for Supervisors
Deborah Snellen


College Store Industry Financial Report
National Association of College Stores


NACS Salary & Benefits Survey
National Association of College Stores


"The College Store of 2015" White Paper

Available in The Hub or by request to

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