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Program Details | Exam Dates and Locations | Examination Content Outline | Recommended Reading List
Following is a detailed outline of the six major content areas of the examination with an indication (in parentheses) of how much of the test is devoted to each content area. The exam questions will reflect an integration of these domains. The content outline was derived from an extensive study that defined the knowledge needed and responsibilities performed by college store practitioners. This statistically valid role-delineation study was funded by the National Association of College Stores and is based on the NACS College Store Competency Model.
College Store Operations (CSO) (26%) Detailed Outline (PDF)
Course Materials and Intellectual Property (CMIP) (21%) Detailed Outline (PDF)
Marketing and Campus Relations (MCR) (11%) Detailed Outline (PDF)
Leadership and Human Resources (LHR) (10%) Detailed Outline (PDF)
Retailing (R) (20%) Detailed Outline (PDF)
Business Stewardship (B) (12%) Detailed Outline (PDF)