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Leadership & Human Resources (LHR)

In this section you will find links to resources to support your knowledge and operations in the Leadership & Human Resources (LHR) competency for store operations. If you have suggestions or samples to add to this section, please
e-mail them at education@nacs.org.


Leadership and Human Resources Toolkit

A thriving college store has a workplace culture that attracts, develops, and keeps creative and collaborative people. To be successful in the future your teams will need to engage customers in ways that matter to them, find and explore new opportunities, and provide solutions on and off campus. Do you have the right people in place to support your store's business objectives? What skills and abilities will your employees need to have? How can you continue to expand and enhance your own leadership, mentoring and coaching?


Developed by NACS volunteers, the Leadership & Human Resources Toolkit contains practical ideas that all stores can use, regardless of size. You’ll also find over 100 customizable job descriptions in The Hub's Global Library.


Leading | Recruiting | Interviewing | Training | Performance Management | Succession Planning | All Resources

Link to our most popular resource: Training Jolts


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