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What do I get when I sign up for the service?
NACS' OnCampus Research has created a satisfaction survey to provide maximum convenience to you and those completing the survey—and your survey can be conducted via paper, online, or as a combination of the two.
OnCampus Research provides:
What about confidentiality?
Each store's results will be treated in a strictly confidential manner. Individual store data will be released only to the store's designated survey coordinator. Aggregate data will be used to establish national benchmarks, but no specific data will ever be attributed to a store without permission. Names of stores participating in the survey will not be published unless permission has been specifically granted by the store to do so.
What is the time frame?
The amount of time it takes to conduct the survey varies from store to store; however here are a few guidelines:
You will also need to build in some time on the front end for planning promotion strategies, developing customized questions, etc.
Why should I use the OnCampus Research Service rather than conducting my own survey?
Who can I contact if I have more questions?
Please direct any questions to Maria Meyer at firstname.lastname@example.org or call (800) 622-7498, ext. 2279.