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"The staff at the National Association of College Stores did an outstanding job assisting the Stark State College Store with the administration of the Faculty Satisfaction Survey. Survey turn-around was excellent and they produced an informative, high-quality summary report at a reasonable cost. I highly recommend NACS for your organizaiton's research and evaluation needs."
Kathy Feichter, Manager
The College Store, Stark State College
This survey is an excellent tool for understanding and improving relations with faculty. Faculty are a valued segment of the college store client base and also play an instrumental role in shaping student and administrator perceptions of the store.
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NACS Store Members: Login to access the Instruction Workbook.
Measure the Value You Bring to Faculty
Implementing a faculty satisfaction survey on your campus is an excellent first step toward understanding how faculty view your services and for opening lines of communication between the college store and the faculty it serves.
Key sections of the survey examine:
Easy to Implement
This turnkey survey service includes:
Perceived store strengths and weaknesses
Excel file of all open-ended comments
Industry Averages Report to benchmark your store's performance
Yearly Comparisons (Available only to customers who have utilized this survey service in the past.)
The survey participation fee includes programming and hosting the survey online, data collection/analysis, and a final report in PDF format, with open-ended comments and industry averages. Clients may include up to three custom questions for the attribut sections and one open-ended question overall (*).