Faculty Satisfaction Surveys

This survey is an excellent tool for understanding and improving relations with faculty. Faculty are a valued segment of the college store client base and also play an instrumental role in shaping student and administrator perceptions of the store. Implementing a faculty satisfaction survey on your campus is an excellent first step toward understanding how faculty view your services and for opening lines of communication between the college store and the faculty it serves. Find out how faculty view your communications, and how they perceive your store's strengths and weaknesses.

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NACS Store Members: Login to access the Instruction Workbook.

This complete survey service provides all you need to plan and promote your survey.

• Step-by-step instructions and suggested timeline
• Sample questions to review and customize
• Templates for creating on-campus communication
• Format choices of paper, online, or a combination of both
• A comprehensive final report

That report includes

• templates for a PowerPoint presentation, a fantastic tool to communicate your commitment to your campus
• summary statistics and detailed explanations of findings
• matrix analysis on "Importance" and "Satisfaction" means
• graphs, charts, and tables of selected results

Faculty Satisfaction Survey Service Pricing

* Survey comments to open-ended questions exceeding 600 will require an additional fee, along with additional processing time. The first 600 open-ended comments are included in base prices.