Higher Education Retail Market
Facts & Figures 2009

The National Association of College Stores (NACS)
plays a key role in serving its members by tracking the
higher education retail market and reporting the latest findings.




Student Spending in College Stores
In 2007-08, students spent an average of $750 in their campus store. Of this $750, an average of $488 was spent on new and used course materials in the college store or its online equivalent. The rest of the money spent in college stores was on a variety of products such as insignia apparel, computer products, gifts, supplies, and food. As seen in this data, students do not shop exclusively at their college store, even for textbooks.


Student Spending on Course Materials
Student Watch 2008, Student Attitudes & Buying Habits Revealed, provides a larger look at student spending on course materials at all locations. According to this Student Watch data, students report spending an average of $702 on required course materials in the past 12 months. The following chart shows the percentage of course materials purchased from different locations.

According to these figures, 70% of the total spent on textbooks ($702 x 70% = $491) was spent at a college store or its web site. These results are highly consistent with the latest data obtained in the NACS Financial Survey reported above.


Textbook Prices
  2006-07 2007-08
Average price of a "new textbook" $56 $57
Average price of a "used textbook" $50 $49

Anyone who has gone into a college store and picked up a chemistry or other "textbook" may question these figures. Calculating an average follows a standard mathematical formula that does not change regardless of who is doing the calculation. However, the definition of a textbook can vary greatly depending on who is providing that definition. It is the definition of a textbook that matters when computing the average price.

In college stores, textbooks are defined as "materials which appear on instructor course lists as required or recommended for purchase by students." This definition will include many books and materials not published as textbooks. A few examples would be Jane Austen novels for literature classes, biographies for history courses, current paperbacks for sociology or political science students are not published textbooks, but they are considered textbooks in college stores. This broader definition results in significant differences in estimates of textbook prices and the total textbook market, compared to estimates based only on "published textbooks." It is important to know that a significant portion of materials in college stores that are purchased as textbooks are just general books.


New and Used Textbooks
Another big issue for college stores and students are used textbooks. While some suggest that used books will overtake new textbook sales, this is not likely for a number of reasons. Used books are not published, they are only available after new textbooks are purchased and then put back on the market. From the 2009 College Store Industry Financial Report, new book sales in U.S. college stores were 68.5% of course material sales, while used books were 30.5% of all course materials. Unit sales were just slightly different, with 65% of course material units being new books, and 35% being used books. In general, the ratio of new to used books was 2:1-for every two new books sold, one used book was sold.

While some college stores may have a closer ratio, a higher ratio is more typical for most campuses. There are multiple factors that limit the total market of used textbooks. Faculty must agree to use the same title year-to-year; adoptions must be received in time for stores to obtain used texts; and there had to be sufficient new text sales of the desired titles to come back into the market as used books. While there are basic courses that fit this model, if all college course offerings are considered, it is easier to see where used books could not be a significant option.


Total College Store Market
NACS' estimate of U.S. college store sales was $9.8 billion for the 2007-08 fiscal year. The following graph shows market estimates since 2001-02 with corresponding enrollments in higher education


College Store Sales Online
Online sales are not yet a significant percentage of purchases at every college store. However, 64% of college stores in the latest financial survey reported sales made through web sites. For U.S. stores reporting e-commerce, average online sales rose to 8.5% of total store sales. The increase in median sales made online since 2003 are shown in the following graph:

Based on data from the 2009 College Store Industry Financial Report, total online sales at U.S. college stores for 2007-08 were estimated at $765 million, or 7.8% of all U.S. college store sales. With a "click and mortar" strategy, the college store offers the best of both worlds to students - the convenience of web ordering, paired with:

  • ease of returns
  • the ability to pick up items for immediate use
  • one-stop shopping
  • accurate textbook information students need for their courses

Higher Education & Student Demographics
The National Center for Education Statistics reports a total of 4,314 institutions of higher education in the United States. The majority of higher education institutions [60%] are private colleges or universities, while 40% are public. There is a similar percentage of four-year schools [60%] compared to two-year colleges or technical schools.

It is important to note that just over 10% of U.S. universities have enrollments greater than 10,000 students. That's just 430 schools with large student bodies. That leaves roughly 90% of colleges with enrollments below 10,000 students. Of this large group, a full 40% have enrollments below 1,000 students. That's more than 1,700 schools with fewer than 1,000 students. The remaining 50% of U.S. higher education [approx. 2,150 schools] has enrollment between 1,000 and 10,000 students.

Percentage of U.S. Colleges & Universities by Enrollment

While college students are often referred to by age and student status as a single market, the college market is actually quite diverse, formed from a wide mix of consumers wielding substantial buying power. This market is also diverse geographically, as reflected in the distribution of enrollments in higher education.

There were 17.7 million college students in Fall 2006 of which -

86% were undergraduates;
63% were at four-year institutions;
57% were women;
32% were minorities;
62% were full-time students;
37% were over the age of 25;
74% were at public institutions, only 26% at private schools; even though private
institutions make up 60% of higher education.

These figures were reported in Almanac 2008-2009, published by The Chronicle of Higher Education, August 29, 2008. To see more information on students and enrollment, go to www.nces.ed.gov/fastfacts


College Stores
NACS estimates 4,500 college stores provide service to U.S. higher education. There is not a one-to-one relationship between schools and college stores. Larger universities will have several stores to serve students; smaller schools in a local area may be served by a single store; and several schools in an urban community may share multiple retail outlets. While many college stores share a common mission, they vary greatly in size, location, ownership, and customer base.

The largest percentage of college stores are owned or operated by the institution. On-campus stores are mostly institutional, but they may also be operated under contract, as cooperatives, or by student associations. Off-campus stores are typically private businesses.

Sales volume in college stores is determined by many factors, but the major influence on sales seems most closely tied to the size of the institution it serves. Average sales for U.S. college stores were $6 million in 2007-08; median sales were half that, at $3 million. As seen in the following graph, a much greater number of NACS members have sales below $3 million, consistent with the large percentage [60%] of institutions that are private colleges or universities, and the large percentage [50%] having enrollments less than 1,000 students.

View Gross Margins Table (PDF) | View Stock Turns Table (PDF)