Blueprint for Textbooks I: Inventory Management for a Better Bottom Line
	Blueprint for Textbooks II: Communicating Effectively with Faculty
	Visual Merchandising Essentials: The Elements of Display
	Leadership in the College Store
	Asset Protection
	Financial Management: An Overview for Buyers and Managers
	Digital Delivery and the College Store
	Your Human Resources Role
	Developing a Vision & Mission for the College Store

At the end of this program, participants should be able to:
	Collect the information necessary to make solid pre-ordering decisions and use this information to determine order quantities and identify actions you can take to minimize re-orders.
	Apply forecast and stock decisions to obtain better results for your buyback process.
	Determine steps for effective textbook "return or keep" decisions.
	Perform a sell-through analysis to reduce the percentage of returns and increase gross margin on textbooks.
	Use the textbook planning calendar as a tool to build and manage a solid textbook inventory program for your store.

Topics

	The textbook cycle
	Creating and maintaining a textbook calendar
	Performing a sell-through analysis
	Researching projected sales
	Sourcing books
	At-risk titles
	Minimizing reorders

Available Program Durations: Full-day and half-day

At the end of this program, participants should be able to:
	Develop proactive strategies to communicate and strengthen relationships with faculty.
	Choose and practice different communication methods to reach faculty.
	Design a faculty communication strategy, from adoptions to sell-through, based on a case study.

Topics

	Faculty and Bookstore Perceptions
	Six Steps to Effective Communication
	Assessing Your Faculty Communications Quotient
	Methods of Communication
	Communications Planning
	Helpful Tips to Enhance Faculty Relations
	Becoming an indispensable faculty and campus resource

Available Program Durations: Full-day and half-day

At the end of this program, participants should be able to:
	Apply the basic elements and principles of design and display.
	Analyze the use of color to emphasize product characteristics, stimulate visual awareness in customers, present merchandise, and enhance sales.
	Demonstrate how lighting can enhance product presentation or stimulate visual awareness.
	Evaluate the roles signage plays within the college store.
	Create goals to visually enhance a display or area back in your own store.

Topics

	Elements and principles of design and display.
	Explore ways to merchandise with limited funds.
	Analyze the use of color and light to emphasize product characteristics, promote visual awareness, and present merchandise effectively.
	Explore the role of signage in the college store.
	Build a simple display with your fellow participants (full-day course only).

Available Program Durations: Full-day and half-day

	Do you sometimes think that many challenges in your store could be resolved if your employees were more skilled as leaders? Have you ever wondered what makes a good leader?
	NACS recognizes the value of teaching a person concepts and skills that can be applied to many situations versus providing a solution to a single situation.
	Therefore, the NACS Education Department has adopted a leadership model to guide NACS leadership education this year. James Kouzes and Barry Posner looked at how ordinary people accomplished the extraordinary in developing a powerful leadership model: THE LEADERSHIP CHALLENGE.
	Through extensive interviews, case studies, and solid research methods, Kouzes and Posner have discovered five core practices that exemplary leaders rely on to perform their personal best. Outstanding leaders-Challenge the Process-Inspire a Shared Vision-Enable Others to Act-Model the Way-Encourage the Heart.
	People who consistently use these practices create higher performing teams, inspire renewed loyalty and commitment, reduce absenteeism, turnover, and dropout rates, and demonstrate a high degree of credibility that heartens those people around them. THE LEADERSHIP CHALLENGE gives you the knowledge base, resources, and tools you need to cultivate and successfully apply these key practices.
	The NACS Education Department is working with key volunteers in the association to offer an educational program based on the effective, proven program offered from Kouzes and Posner on THE LEADERSHIP CHALLENGE.

Topics

	Identifying leadership strengths and areas for improvement.
	Challenging the status quo to spark innovation.
	Strengthening others' abilities to work together as a successful team and to share an inspired vision.
	Building commitment to key values through personal actions.
	Encouraging extraordinary results in others.

Available Program Durations: Four-hour

Each program generates ideas on how to implement the Leadership Practices in your store. Get the compiled list of ideas here.

At the end of this program, participants should be able to:
	Define asset protection as an operational philosophy.
	Develop an asset protection plan.
	Develop an asset protection plan.
	Implement safeguards that prepare your store for internal and external threats to the store's assets (employees, customers, cash, and merchandise).

Topics

	Maintaining personal safety and physical security
	Protecting assets from external threats
	Protecting assets from internal threats

Available Program Duration: Two-hour

At the end of this program, participants should be able to:
	Formulate financial goals in the college store.
	Analyze and utilize income statements.
	Evaluate the financial impact of inventory management.
	Interpret financial factors that impact store operations.
	Employ the benefits of benchmarking.

Topics

	How to use financial data and success factors for financial management.
	Analyzing the components of income statements.
	Managing, planning, and impacts on inventory.
	Fiscal and booked inventory.

Available Program Duration: Two-hour

Topics

	A review of digital delivery terms and basic issues.
	Currents trends in digital delivery.
	Becoming an active participant of the digital delivery movement on your campus.
	Digital delivery copyright issues.
	Sharing of challenges and effective solutions from the participants (with facilitator feedback).

Available Program Duration: Four-hour

Each program generates ideas on how the college store can work to "engage its digital campus." Get the compiled list of ideas here.

At the end of this program, participants should be able to:
	Integrate the elements of the generic Human Resources model into your store manager's role.
	Adopt success strategies you can use in your Human Resources role.
	Operationalize good Human Resources management for your staff and your customers.

Topics

	Planning: How to create a Human Resources Plan.
	Recruiting: How to advertise for, interview, and select candidates.
	Training: Tips on orientation, job skills training, cross-training, and professional development.
	Evaluating: Tips on when and how to evaluate performance.
	Coaching: Tips on improving morale, communication, and performances as well as planning for leadership continuity through a succession plan.

Available Program Durations: Two-hour, three-hour, and four-hour

At the end of this program, participants should be able to:
	Correlate the importance of the store's vision and mission to the success of the store.
	Organize the process for writing vision and mission statements for your store or department.
	Judge examples of vision and mission statements.
	Create a "game plan" for a strategic plan.

Topics

	An examination of change agents in the collegiate retail industry.
	Planning necessary for the creation of vision and mission statements.
	A guide to create a vision statement and a look at some examples.
	A guide to create a mission statement and a look at some examples.
	Steps for creating a strategic plan and aligning it to your vision, including internal analysis and goal development.
	Planning exercise to prepare participants for creating or refreshing vision and mission statements back in their store.

Available Program Duration: Four-hour

To explore NACS Educational programming and your customized resources, contact the NACS Education department at education@nacs.org.