Audio & Webcasts
NACS offers FREE webcasts and audiocasts that are a convenient and affordable way to stay informed about emerging trends and industry issues that impact your business. NACS has captured a variety of information and education from industry leaders, content experts, and your peers in this one location, for you to listen to at your convenience. You can use an MP3 player or download the audio files to your desktop and listen using your computer's media player. This easy to use collection is only available through the NACS web site.
Webcast: Your Students' Textbook Buying Habits Revealed
- July 29, 2010 | Research in Action Webcast
Click here to view recorded version of presentation.
Where do college students buy their course materials? What are the important factors when purchasing course materials? Join us to hear highlights from the 2010 Student Watch study and learn how participating stores used the findings to better serve the student consumer.
The 2010 Student Watch™ study funded by the NACS Foundation, is a comprehensive analysis of student attitudes and perceptions on textbooks and course material.
Webcast Presenters:
»Laura Cozart, NACS Research Manager, OnCampus Research
»Shawna Cawthorn, Director, University Bookstore, Western Kentucky University
Audiocast: NACS Virtual Lunch Date Program | 3rd Wednesday of most months
NACS Virtual Lunch Dates are a way for you to connect with your peers across the organization for free! These peer-to-peer discussions are held via conference call the 3rd Wednesday of most months. Come ask a question, share your ideas, listen to what others are doing, and get a few ideas along the way.
- There will no Virtual Lunch Dates for August and September. The next call will be October 20, 2010.
Do you have a topic you wish to discuss with your colleagues or have a general comment about the program? Contact us at
education@nacs.org.
Archive
Business Stewardship
College Store Operations
- Audiocast: NACS Virtual Lunch Date Program: A Conversation with an Industry Expert on Loss Prevention
(NACS, May 19, 2010; MP3, 208 KB)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
Course Materials and Intellectual Property
- Audiocast: Textbook Rentals: One Store’s Story
(NACS, June 16, 2010; MP3, 13.1 MB)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
- Audiocast: NACS Virtual Lunch Date Program: Presenting Your Store to the Campus as an Academic Resource
(NACS, Nov. 18, 2009; MP3, 9.83 MB, 57:18)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
- Audiocast: Listening to the Voices of Our Future
(NACS, Friday, March 23, 2007; MP3, 7.82 MB, 54:38 minutes)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
Leadership and Human Resources
- Webcast: "Engaging Employees: Creating a Culture of Service Where Everyone Wins"
Hear how two stores are reaping the rewards of outstanding customer service. The Duck Store at University of Oregon shares their GIFT Program and University Book Store, Inc., serving University of Washington, Seattle, shares “Way to Go” - a multi-level employee rewards program. Whether you’re facing the challenges of downsizing or managing a large and diverse team, this webcast will demonstrate how you can easily create a program with proven results, and foster consistent and quality customer care.
This session was developed by the NACS Human Resources Task Force. Don’t forget to click on “Attachments” in the upper right corner of the slide show to download a collection of resources!
Click here to listen and view the presentation.
Marketing and Campus Relations
- Audiocast: NACS Virtual Lunch Date Program: Driving Sales from Store to Web and Back Again
(NACS, Thursday, July 21, 2010; MP3, 12.3 MB, 52:51 minutes)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
Retailing
- Audiocast Synopsis: NACS Virtual Lunch Date Program: YOU on General Books: What are You Doing Right That We Could Do Too?
(NACS, Feb. 10, 2010; PDF, 33.3 K)
Download Synopsis (PDF)
- Webcast: "Why and How Students Shop" (Nov. 12, 2009)
During this webcast survey users and NACS staff will share highlights and results from the Student Watch 2009 study to help you understand more about the decision making process of students when it comes to shopping. The panel will share some of their successful practices developed after receiving and reviewing survey results. Click here to listen and view the presentation.
- Audiocast: NACS Virtual Lunch Date Program: A Rush Post-Mortem: Lessons Learned for Campus Stores
(NACS, October 2009; MP3, 9.71 MB, 56:37)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
- Audiocast: Extraordinary Retail Concepts: Insights from the Streets of New York
(NACS, January 2007; MP3, 2.81MB, 7:01 minutes)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.
- Audiocast: Trends in Retail: Highlights from the National Retail Federation 2007 Annual Meeting
(NACS, January 2007; MP3, 3.2MB, 13:42 minutes)
PC Users: Right click here and save this file to your computer for replay.
Macintosh Users: Click here and drag the file to your desktop for replay.